FAQ's

The Top 5 FAQ's

What type of gas should I buy to use with my new Weber gas grill?
Where can I find the serial number for my barbecue?
I have lost my owner’s manual – can I get a copy from somewhere?
I bought a Weber gas grill in a foreign country / I am thinking about taking my gas grill to a foreign country, what do I do?
My barbecue has a fault, what do I do?

Gas FAQ's

I see what I think is peeling paint inside the lid of my barbecue! What should I do?
My LP (liquid propane) gas barbecue won't get hotter than 120 to 150°C, even with all burners on high. Why?
My barbecue won't light. What could be the reason?
My Flavorizer® Bars need cleaning. Any tips?
How do I use the thermometer that came with my Weber® barbecue? Can I leave it in the food while grilling?
What’s the difference between Direct and Indirect Cooking?
There are flecks in the colour finish of my barbecue. Why is that?
Which are better, cast iron or porcelain-enamel cooking grates?
How do I care for my cast iron cooking grates? They have rust on them.
I noticed what looks like frost on my regulator. Is this normal?
A funny noise is coming from my barbecue. What should I do?
My gas barbecue will not light in cold weather.
I think my liquid propane tank may have a leak. What should I do?

Charcoal FAQ's

I see what I think is peeling paint inside the lid of my barbecue! What should I do?
I s there an easy way to get the coals started?
What is the proper setting for the air vents on my kettle?
How do I use the thermometer that came with my Weber® barbecue? Can I leave it in the food while grilling?
What's the difference between Direct and Indirect cooking?